Do meaningful work.
Build what’s next.
Help contractors move forward with expert guidance, clear communication, and technology built around real human service.
Technology should make great people even better.
STS combines experienced specialists with purpose-built technology to make complicated contractor requirements easier to understand, manage, and track. We’re not replacing the human relationship. We’re giving our team better tools to deliver it.
Lead with humanity
Listen closely, explain clearly, and treat every contractor’s business like it matters—because it does.
Use technology with purpose
App Tracker organizes the work so our people can spend more time solving problems and helping clients.
Own the outcome
Communicate early, follow through, and keep the client and internal team aligned from start to finish.
Account Manager
Be the trusted point of contact who helps contractors understand what comes next—and makes sure the process keeps moving.
This is a client-success and coordination role—not software engineering and not field construction.
You’ll guide contractors through licensing, permit, insurance, and compliance services. You’ll communicate with clients, coordinate with our processing team, organize next steps in App Tracker, and help turn a complicated process into a clear experience.
What you’ll do
You may be a great fit if you…
Compensation details, eligibility, expectations, and benefits should be confirmed in the final job posting and offer materials. STS is committed to fair consideration of qualified applicants.
A stable base. Real upside. Rewards that grow with your impact.
The Account Manager position combines dependable base compensation with multiple ways to earn more as you help clients, generate revenue, and contribute to long-term relationships.
Full-time base salary, plus performance-based commissions and bonuses.
Training with a fast path to full earnings
Training pay is 80% of the base rate for the first two pay periods. Close 10 sales during your first 30 days and STS will restore the difference between the training rate and full base rate for those initial pay periods.
Benefits and long-term rewards
Eligibility, vesting, commission tiers, bonus targets, qualifying recurring revenue, payment timing, and chargeback rules are governed by the final written compensation and benefit plans.
Small team.
Serious mission.
STS was built by people who believe small businesses deserve better support. We work hard, stay close to our clients, and keep improving the tools and processes behind the experience.
You won’t disappear into a giant organization here. Your ideas will be heard, your progress will be visible, and the people you help will know your name.
We translate complicated requirements into a clear path forward.
We’re building App Tracker and shaping the ServTech model in real time.
Training, coaching, recognition, and performance rewards are part of the journey.
Clear from the beginning.
Tell us about yourself
Share your experience, what motivates you, and why this role feels like a fit.
Meet the STS team
We’ll talk openly about the work, expectations, culture, and what success looks like.
Show us how you think
A practical conversation or exercise will help us understand how you communicate and solve problems.
Bring the human side
of ServTech to life.
Apply for the Account Manager position and help us build a clearer, more connected experience for contractors.
Apply for Account Manager →NOW HIRING · THE PEOPLE BEHIND THE PROGRESS
Application Processor
You’re the person who turns a folder full of details into a clear path forward. Bring order to the process, confidence to the client, and momentum to every application.
Location
Atlanta, GA
Schedule
Full-time · Hybrid
Salary
$45,000–$55,000
THE MISSION
Turn complex requirements into clear progress.
Contractors come to STS when the paperwork feels confusing, urgent, or overwhelming. You’ll take ownership of the details—reviewing intake information, identifying what’s missing, preparing applications, communicating with clients, tracking agency responses, and keeping every case organized in App Tracker and our CRM.
What you’ll do
✓ Review intake information and supporting documents for completeness and accuracy.
✓ Prepare licensing, registration, permit, and related government applications.
✓ Communicate with clients by phone, email, and text to collect missing information.
✓ Track deadlines, submissions, objections, corrections, approvals, and renewals.
✓ Maintain clear notes, tasks, documents, and case statuses in App Tracker and our CRM.
✓ Coordinate with Account Managers and STS leadership when issues require escalation.
You may be a great fit if you…
✓ Are highly organized, dependable, and naturally attentive to detail.
✓ Can manage multiple active applications without losing deadlines or commitments.
✓ Communicate clearly and professionally with contractors and small-business owners.
✓ Follow through consistently and are comfortable requesting missing information.
✓ Learn detailed requirements and new technology quickly.
✓ Have experience in licensing, compliance, insurance, legal support, permitting, mortgage processing, banking, or another documentation-heavy environment. Bilingual English/Spanish skills are a plus.
Build a career—not just a checklist.
This is a full-time, salaried, non-commissioned position with structured training, meaningful responsibility, and room to grow as STS builds the future of contractor service.
$45,000–$55,000 annual salary, based on relevant experience
Paid role-specific training · Structured 30/60/90-day development plan · Health-insurance eligibility · 401(k) matching and profit-sharing eligibility · Opportunity for increased responsibility, compensation growth, and advancement
READY TO MAKE AN IMPACT?
Bring order to the work that moves businesses forward.
If you take pride in getting the details right, helping people feel informed, and turning complicated requirements into real progress, we want to meet you.
Apply for Application Processor →